Viator Rating : 4 (1199 reviews)
Dyvarcity Score : 7.0/10 (Solid Experience)
360 Chicago Observation Deck
360 Chicago: Sky-High Views & Skip-the-Line Access!
Overview
See Chicago from way up high at the 360 Chicago Observation Deck! It sits 94 floors above the city. From here, people can see Lake Michigan and all the tall buildings, like the Willis (Sears) Tower. It's right in the middle of the city on Michigan Avenue, close to many fun things to do. Going to 360 Chicago will be a super cool part of any trip to Chicago.
When people go to 360 Chicago, they can see lots of cool things! The Magnicity App shows a 3D map of Chicago. There's also a new area with exhibits called The City Beautiful and City of Neighborhoods. If people choose the Sip and View option, they get a drink at CloudBar in a special cup and can walk on The Cloud Walk. But, food and drinks are not included (but you can buy them at Cloud Bar). Also, the TILT ride costs extra. If they have the Sip and View, they can pay a bit more to get a fancier drink.
The 360 Chicago Observation Deck gives an amazing look at the city. People love seeing the tall buildings and the lake. It is easy to get to since it is right in downtown. Plus, people can skip the long lines with these tickets! With great views and fun extras, 360 Chicago is a must-do for anyone visiting. 
Experience DNA Fingerprint
Scores are shown on a scale of 1 to 10, 1 = lowest score, 10 = highest score.
What People Love
Safety (9 - Secure) : Strong feeling of safety and control
Mobility (8 - Easy / Accessible) : Comfortable for most people
Instagram Factor (9 - Iconic) : Highly photogenic and memorable
Guide Reliability (8 - Dependable) : On time with strong follow-through
What to Watch Out For
Crowd Density (5 - Standard) : Normal crowd, some waiting or tight spots
Upsell Risk (6 - Optional) : Upsells exist but avoidable
Logistics (6 - Friction) : Issues but experience continued
Pacing (7 - Uneven) : Inconsistent or mixed pacing
Guide Quality (5 - Adequate) : Informative but average
Highlights
Amazing City Views: See Chicago's skyline and Lake Michigan from 94 stories up!
Skip the Line: Get to the top faster with skip-the-line tickets.
CloudBar Drinks (Optional): Enjoy a drink with a view at the newly renovated CloudBar (if Sip and View option is selected).
Explore Chicago's History: Discover Chicago's beauty and neighborhoods with new exhibits.
Sentiment Analysis
Customers love the amazing views of the city and lake.
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Many enjoyed the CloudBar and the drinks it offers.
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Visitors appreciated the skip-the-line tickets.
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Some customers thought the TILT experience was worth it, while others didn't.
Some visitors felt that TILT was overpriced for what it offered.
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A few customers didn't think the drinks at CloudBar were worth the price.
The Journey
360 Chicago Observation Deck
Ascend to the 94th floor of the former John Hancock Center, now known as 875 North Michigan Avenue, and immerse yourself in the spectacular 360 Chicago Observation Deck. Soaring over 1,000 feet above the Magnificent Mile, this iconic destination offers unparalleled panoramic views of Chicago's skyline, Lake Michigan, and surrounding areas. Experience the thrill of TILT, an optional attraction featuring outward-tilting glass panels that provide unique, downward-facing perspectives of the city. Whether you visit during the day to admire the vast expanse of Lake Michigan, at sunset for a romantic backdrop, or at night when the city twinkles below, 360 Chicago promises an unforgettable visual experience. Enhance your visit with a refreshing cocktail or a classic Chicago treat at the observatory's bar.
Know Before You Go
This experience includes admission to 360 Chicago, access to the Magnicity App, and the new Concourse exhibits. If the Sip and View option is chosen, one drink at CloudBar in a souvenir cup and access to the Cloud Walk are included. Food and drinks are not included (but are available for purchase at Cloud Bar). The TILT thrill ride is available for an extra cost of $10. With the Sip and View ticket, upgrading to a drink from the Elevated Menu costs an additional $8, payable on site.
Hot Tip
To make the most of the visit, go early in the day or later in the evening to avoid crowds. Also, check the weather before going to make sure the views are clear. Some reviews mentioned the TILT experience is cool, but read reviews and consider the cost before paying extra.
Review Summary
Reviews consistently praise 360 Chicago for its stunning panoramic views and relaxed atmosphere, especially from the CloudBar with its drink options. Many visitors highlight the enjoyment of the TILT ride as fun and thrilling, though some found the wait times lengthy. Positive feedback often mentions friendly staff and efficient elevator service, but a few complaints focus on occasional dirty windows, management/customer service issues, and the cost of on-site photos. Weather-dependent visibility remains a common concern with no refunds offered for poor conditions.
Frequently Asked Questions
Location
This page is synthesized and developed by Dyvarcity Team
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