9/11 All-Access Tour: Ground Zero, Memorial, Museum & Observatory

Overview

The All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory offers a deeply personal exploration of a pivotal moment in history. The journey begins at St. Paul's Chapel, which served as a rescue center and memorial site after the attacks. This historic church miraculously survived the collapse of the Twin Towers, standing as a symbol of resilience.

Visitors will then walk to the 9/11 Memorial, a place for quiet reflection on the lives lost. Here, one can see “Reflecting Absence,” the largest man-made waterfalls in North America. A local guide shares stories from the day and explains how New Yorkers united in the aftermath. Afterward, guests use skip-the-line tickets to enter the 9/11 Museum for a self-guided exploration of exhibits and artifacts. The tour concludes with a visit to One World Observatory, offering panoramic views of New York City from 1,250 feet high. Before ascending to the Observatory, guests can watch “Voices,” a film about the Twin Towers and Freedom Tower, in the lobby.

This experience includes a local guide, skip-the-line access to the 9/11 Museum, and access to the One World Observatory. Gratuities are not included.

Sentiment Analysis

• Visitors really like the tour guides. They know a lot and share personal stories.

• People find the tour very moving and respectful.

• The skip-the-line access to the 9/11 Museum is a big plus.

• The views from One World Observatory are amazing.

• Some people felt the tour was a bit rushed.

• A few visitors wished for more time at the 9/11 Memorial.